The damage claim tool for Airbnb and VRBO hosts

Guest damage. Now what?

Most hosts never file. The process is confusing, the deadlines are strict, and it's easy to just let it go. HostClaim walks you through every step — so you actually get paid.

Tracks your filing deadline with reminders
Generates a full documentation package — photos, dates, timelines, estimates
Start a ClaimLog In

Join hundreds of Airbnb and VRBO hosts · File in under 15 minutes

Sarah Johnson
Beach House · Checkout: 3/15/2026
Open
Amount
$450
Deadline
3 days left to file
Strong Claim.

Hosts who filed. Hosts who got paid.

★★★★★

I had no idea where to start. HostClaim walked me through every step. Got $800 back.

— Maria T., Superhost, Nashville TN

★★★★★

Filed my first claim in 12 minutes. Guest paid within 24 hours.

— James K., Host, San Diego CA

★★★★★

HostClaim guided me through each step. The resolution center actually made sense.

— Rachel M., Operator, Austin TX

Illustrative examples. Individual results may vary.

How HostClaim Works

1.

Document the damage

Add photos, receipts, and repair estimates.

2.

Check your claim strength

HostClaim shows what evidence is missing.

3.

Follow the step by step guide

Step-by-step guidance through the Airbnb Resolution Center or VRBO filing process.

Top 7 Reasons Airbnb and VRBO Damage Claims Get Rejected
  1. Missing or weak photo evidence
  2. No proof the item existed or its value
  3. Missing the 14-day deadline
  4. Poor claim description
  5. No communication with the guest
  6. Weak documentation package
  7. Host gives up after the first rejection

Pricing

Simple. No surprises.

One claim could pay for years of HostClaim.

Pay Per Claim
$29
/ claim
Pay only when you file.
No subscription
Guided claim filing
Deadline alerts
One dispute included per Airbnb claim

My next guest was checking in at 3pm. I had no idea I only had until then to file — not fourteen days. HostClaim caught it. I had two hours left.

James R., VRBO host, Gold Coast, Australia

Illustrative examples. Individual results may vary.

Operator
$19
per month
Up to 20 properties
3 claims included per month
Never miss a deadline
Additional claims $19 each
3 team seats

I missed the fourteen-day window twice last year. Haven't missed one since. That rule used to cost me real money.

Kevin M., 9 properties, Scottsdale AZ

Illustrative examples. Individual results may vary.

Portfolio
$99
per month
Up to 100 properties
10 claims included per month
Full claims dashboard
Additional claims $9 each
10 team seats

My approval rate used to be around fifty percent. I thought that was just how it worked. It's closer to seventy percent now. That's real money every single month.

Liam O., 33 properties, Ontario, Canada

Illustrative examples. Individual results may vary.

Enterprise
$249
per month
Unlimited properties
50 claims included per month
Full operation dashboard
Additional claims $9 each
50 team seats
See Enterprise plans →

I questioned the price for about a day. Then I looked at what we were actually recovering versus what we should have been. Haven't thought about it since.

Chris N., 140 properties, British Columbia, Canada

Illustrative examples. Individual results may vary.

One successful claim can pay for years of HostClaim.

FAQ

Questions answered.

Your reimbursement is closer than you think.

Most hosts never file — because the process feels overwhelming. HostClaim walks you through every step. File in under 15 minutes.

Start my claim →